I Wasn’t in the Room. My AI Avatar Was. But That Wasn’t the Biggest AI Lesson. A last-minute family issue meant I could not join Amanda in person for our presentation at Surrey Property Exchange in Guildford. So I apologised to the audience through an AI avatar and told them something entirely true: Amanda is a far better presenter than I am, and they were in safe hands. The avatar then explained why our property business moved from basic call-answering technology to a team o

I recently stood in front of a packed room at Surrey Property Exchange in Guildford to talk about artificial intelligence in property. I expected curiosity. I expected a few sceptics. I expected questions about whether AI would replace people, make mistakes or become another expensive piece of technology that promised more than it delivered. The room surprised me. The audience was not waiting to be convinced that AI matters. Many were already using it. Some were experimenting